Frequently Asked Questions
GoodCar reports include complete accident history, ownership records (when
available), title information, and odometer readings. GoodCar vehicle history
reports also feature NHTSA recalls and theft reports, market values, detailed specs,
and much more.
GoodCar is one of the very few approved National Motor Vehicle Title Information
System (NMVTIS) data providers, a database mandated by the Department of Justice. In
addition to pulling data from the NMVTIS database, GoodCar gets its information from
sources like BlackBook, JD Power, and other trusted sources.
GoodCar's database information is updated in real time when a user requests a
report. However, some data depends on the frequency of third-party reporting
services.
Yes, GoodCar allows searching by either a VIN or a license plate number.
Billing and Subscriptions
GoodCar offers a 7-day trial for $1.49, followed by $29.95 per month for unlimited
reports until canceled.
Yes, there are no long-term commitments; you can cancel before the trial ends or
before the next payment.
Log into your account and head to My Account. Submit a cancellation request in the
form and cancel at any time.
Please get in touch with our support team. While refunds are not guaranteed, every
request is reviewed on a case-by-case basis.
Account and Login Help
Visit our Free
Sign-Up page. Enter your full name, email address, and then create a
password. You will not need a credit card to create a GoodCar account.
Go to the login
page and click on the “Forgot Password?” link. Follow the instructions to reset.
Yes, you can log in to your account on any device at any time. For the best
experience, download the GoodCar app for iPhone or Android.
Log in to your account, head to My Account, and update your information.
General Questions
Yes, we offer a range of API services, including comprehensive vehicle history
reports, license plate to VIN, license plate to owner data, and more. GoodCar’s
API services are ideal for dealerships, marketplaces, lenders, and
other similar businesses.
We offer a variety of free tools to make informed car decisions, including a VIN
decoder and recall lookup.
GoodCar also providesa car’s residual
value estimator, depreciation calculator, lease
and loan
calculator, and a window sticker checker.
Privacy FAQs
At GoodCar, we take measures to address your privacy. We provide access to vehicle-related data—specifically VIN and license plate records—sourced from public and commercial databases. Here's what you need to know about how your data may be used and how to manage data held by GoodCar.
Opting out means requesting that your personal information (if any appears
concerning a vehicle record, such as license plate ownership) be excluded from our
searchable results. Once processed, that data will no longer appear in search
results through our platform.
To accurately locate and remove your data, we may need certain identifiers, which
may include your name, address, or license plate number. This helps us to suppress
the correct information and don't impact unrelated records.
Most requests are handled within 24–48 hours, however, it may take up to a few days
to process your request. We will notify you by email once your opt-out is complete.
Yes, you may request removal for another person if you have authorization (e.g., as
a parent, legal guardian, or attorney). You'll need to provide sufficient details
and proof of authority.
Try using variations of your name, plate number, or vehicle VIN. If you're still
unable to locate it, please contact our support team for help.
Yes. We use the information you provide solely to locate and remove your record. We
do not sell, reuse, or share this information.
No. GoodCar can only remove records from our own platform. To suppress your data
elsewhere, you must contact those websites directly.
GoodCar complies with the Driver's Privacy Protection Act (DPPA) and other
applicable laws. We do not provide personally identifiable information unless
permitted under an authorized DPPA exception (e.g., for legal use, insurance, or
safety recall purposes).
Depending on your location (e.g., California, Colorado), you may have the right to:
- Know what data we hold about your vehicle.
- Request corrections or deletions.
- Opt out of certain data uses.
No. GoodCar does not use vehicle or license plate information for personalized ads
or targeted marketing.